Significant Internet Disruption Hits Many Online Platforms and Mobile Apps

An extensive internet disruption has impacted numerous websites and applications around the world, with users reporting troubles accessing the internet following issues at Amazon’s web hosting service.

The disrupted apps include Snapchat, the gaming platform Roblox, Signal, and Duolingo, as well as multiple Amazon-operated operations such as its key e-commerce site and the Ring doorbell home security firm.

In the UK, the financial institution Lloyds was affected along with its affiliates the bank Halifax and Bank of Scotland, while there were also reports of issues using the HMRC site on Monday morning. Additionally in Britain, several Ring device owners took to online platforms to state their doorbells were not working.

In the UK alone, notifications of disruptions on specific platforms totaled the many thousands for each platform.

Officials confirmed that the issue originated in the eastern region of the US at AWS, a unit that offers crucial web backbone for a host of businesses, who rent out resources on the company's servers. Amazon Web Services is the most extensive online services platform.

Soon after the start of the day (PDT) in the United States (8 in the morning BST), officials reported “elevated error rates and delays” for Amazon's platforms in a region on the eastern US of the US. The cascading impact appeared to disrupt platforms around the world, with the outage tracking website reporting problems with the identical platforms in different parts of the world.

Cisco’s Thousand Eyes, a service that tracks web disruptions, additionally noted a rise in outages on that morning, including several cases found in Virginia, the site of Amazon’s US-East-1 region where AWS said the problems originated.